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Testimonials

What Our Customers are Saying
  • I would recommend this company wholeheartedly.
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    “I am a handicapped senior. John was extremely respectful and helpful along with having lots of patience. I would recommend this company wholeheartedly.”

    Rose Cicariello

  • Especially Knowledgeable
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    “Jonathan was very respectful, polite and especially knowledgeable”

    R. Towey

  • Great Job
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    “Jonathan did a great job and repaired my problem!”

    James Brown

  • Thank you for being so accomodating
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    “Thank you for being so accommodating with the hot water heater. Chris and I appreciate your thoughtfulness. I wish more peopled treated their customers like you do. Enjoy the rest of your summer and your vegetable garden”

    Rory and Chris Gilman

  • Thanks so much Bill
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    “Thanks so much Bill for fixing the drain. So nice to have water go down! Nicer yet, though, was getting my bracelet back from the drain! You are awesome.”

    Sue and Art Weinstein

  • Very Professional
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    “Paulo is a very professional technician as well as helpful in understanding what was wrong and what needed to be done to correct issue.”

    Andrea & David Gelber

  • You did an amazing job and we appreciate all your hard work. Your professionalism was top notch.
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    “Just a short note to thank you for the recent plumbing job you did for Joe & I. You did an amazing job and we appreciate all your hard work. Your professionalism was top notch. We couldn’t have asked for a better job. with gratitude!!”

    Joe & Joan Van Bergen

  • Your my new PLUMBING, HEATING AND AIR CONDITIONING COMPANY GO TO!!!
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    “Thank you so much for replacing my hot water heater and fixing my heat! What a terrible New Year’s Eve to have it rupture, but then Chapman made it better by fixing everything in 3 hours and saving me money!!!. Your my new PLUMBING, HEATING AND AIR CONDITIONING COMPANY GO TO!!! All the BEST!”

    Sharon K.

  • Very kind and pleasant and most of all knowledgeable young man.
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    “Chris was very respectful. Explained what needed to be done. Very kind and pleasant and most of all knowledgeable young man.”

    Vivian & Lloyd M.

  • Chapman Bros. are masters at their craft and that’s hard to find these days.
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    “Professional, neat and tidy. Chapman Bros. are masters at their craft and that’s hard to find these days.”

    Mary Grube

  • Timely arrival and very helpful and efficient service.
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    “I appreciated the prompt appointment. Timely arrival and very helpful and efficient service.”

    Barbara Wecker

  • He recognized the problem was right away and got busy with the repair.
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    “John was extremely knowledgeable. He recognized the problem was right away and got busy with the repair.”

    Jim Balmann

  • Chapman Bros. is the company to call for sure.
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    “Paulo is a skilled, intelligent technician and an asset to your organization. Chapman Bros. is the company to call for sure.”

    Richard Surowicz

  • From start to finish professionals all the way.
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    “The technician was very patient and would not leave until the job was done properly. From start to finish professionals all the way.”

    John Hennessy

  • Excellent worker and very knowledgeable.
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    “Paulo is extremely neat, very polite, excellent worker and very knowledgeable." - Maya M.”

    Maya M.

  • Your professionalism was top notch. We couldn’t have asked for a better job.
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    “Just a short note to thank you for the recent plumbing job you did for Joe & I. You did an amazing job and we appreciate all your hard work. Your professionalism was top notch. We couldn’t have asked for a better job. with gratitude!!”

    Joe & Joan Van B.

  • Fast service and a great job!
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    “Called in the morning and Paulo was at my house within an hour or so. Fast service and a great job!!”

    Robert S.

  • Paulo gave excellent, knowledgeable and courteous service.
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    “Very glad you company was referred by friends. Paulo gave excellent, knowledgeable and courteous service.”

    Patricia S.

  • So happy I found you!
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    “I am very satisfied with Chapman Bros. I feel confident when calling Chapman Bros. Knowing that my issues will be resolved. So happy I found you!”

    Patricia H.

  • He made sure to answer all my questions and that I understood everything.
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    “John came and was very personable, knowledgeable and professional. He made sure to answer all my questions and that I understood everything.”

    F. Millman

  • You made a difficult experience a little easier for us and we really appreciate it!
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    “Thank you so much for sending Paulo out to us so fast. You made a difficult experience a little easier for us and we really appreciate it!”

    Mr. B Printing

  • As usual with your mechanics no fuss, no mess, job done properly with no stress to me at all.
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    “Thank you for another job well done and your quick response. John was right on top of things and had the job under control in no time. As usual with your mechanics no fuss, no mess, job done properly with no stress to me at all. Thank you again for job well done!”

    William B.

  • The unit is beautiful and you guys should be proud of the work that you do .
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    “Thank you for a such a great job with the gas conversion and boiler installation at my home. I wanted to let you know how much I appreciated your guys courtesy, professionalism and talent. The unit is beautiful and you guys should be proud of the work that you do .”

    Patrick H.

  • You guys ROCK!
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    “Chris and John Came out and really helped. You guys ROCK!”

    Jennifer M.

  • Our experience in every way was excellent.
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    “After interviewing three other companies regarding converting our heating and hot water system from oil to gas, we called Chapman Bros. Tom Swick replied promptly, came to the house to evaluate and discuss our needs, explained and suggested what he would do in a proposal that was understandable and competitive. Tom worked on the job with two others - all were respectful and competent and they left the work areas clean. Office personnel led and assisted us through the whole process from permits to inspections to rebate applications. Work was completed on time. Our experience in every way was excellent. We are a satisfied customer and will continue our relationship with them.”

    David and Ann K.

  • He was very pleasant and did an excellent job. Very pleased.
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    “Chapman technician came installed a new toilet in our home and did a wonderful job. He was very pleasant and did an excellent job. Very pleased.”

    Linda and Jimmy

  • Excellent service for a good price.
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    “Chapmans technician was extremely professional! Excellent service for a good price.”

    Tom and Christine

  • Not only performed work to our satisfaction but also kindly answered all my questions and concerns.
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    “Chapman Bros. Technician came and performed a annual check and service for A/C. We are club members so this is included. Not only performed work to our satisfaction but also kindly answered all my questions and concerns.”

    Maria C.

  • Would definitely recommend these guys.
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    “Chapman Bros. came and the technician was courteous, friendly, professional and very informative with a very pleasing personality. Would definitely recommend these guys.”

    Vivienne M.

  • Thank you again and I was very pleased.
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    “A note of thank you to Chris for his efforts to resolve my heating problem. He was very polite and patiently explained everything he was about to do. Thank you again and I was very pleased.”

    Henry B.

  • I highly recommend them and I would definitely use them again.
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    “Chapman Brothers is terrific. I called 4 local plumbers on a Friday night. They were the only company that responded. They came by at 7am Saturday morning and fixed the problem. Very efficient, very responsive. I highly recommend them and I would definitely use them again.”

    Orla

  • Thank you Chapman Brothers!
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    “I want to thank "Tony" for answering all of our questions concerning our plumbing issue. We needed a return service call due to a clogged kitchen sink & Tony did the work .. while also providing us with options going forward. Thank you Chapman Brothers!”

    Michael

  • They came quickly on a Wednesday morning to repair our furnace when we had no heat.
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    “I am very happy with the service from Chapman Bros. They came quickly on a Wednesday morning to repair our furnace when we had no heat. And came back a few days later when some safety features of the furnace needed to be reset. Pricing was fair and they were very responsive when faced with a family with no heat.”

    Jeffrey

  • GREAT service, GREAT price, GREAT experience!
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    “I contacted Chapman Brothers when my furnace broke down the day after the January '16 snow storm. Tom, one of the owners, was at my door within an hour. He was able to get the furnace running temporarily and had one of his workers (with parts)at my home early the next morning. Both these guys knew exactly what they were doing. I have read some reviews claiming they are not the cheapest.. well... let me say this.. they changed the same part that I had changed 5 years ago by the company that serviced my unit semi-annually... and Chapman Brothers price was LESS then I paid 5 years ago... GREAT service ... GREAT price.... GREAT experience... Thank you VERY much.”

    Ron S.

  • Provided exemplary customer service and workmanship.
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    “I highly recommend Chapman Brothers for any plumbing projects or emergencies. They did my basement renovation and have provided exemplary customer service and workmanship. Bill, the owner, worked with us to come up with a solution for our project and quickly provided a reasonable written estimate. He even performed a lot of the work and oversight himself. When he was not on-site, Bill Jr, Anthony, and Bobby provided the same quality of service that any homeowner would want to have. They were very professional, friendly, and did great work. Great job Chapman Brothers.”

    Jake F.

  • Service is excellent and they are very patient explaining options for a job.
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    “Reliable. They answer the phone. The show up when they say they will. They call back. Service is excellent and they are very patient explaining options for a job. Very thorough and quality work. Highly recommend.”

    Don M.

  • They are the best!
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    “We called Chapman Bros. on the coldest day of the year - and they came, no questions. They restored our heat. They even followed up a few days later just to make sure everything was OK. They are the best!”

    Steven O.

  • He was very polite and very professional, and we will definitely use Chapman Brothers for all of our plumbing needs.
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    “The faucet on our shower refused to shut off late on a Friday night. We contacted Chapman Brothers and their plumber came over immediately, was able to shut off the water and said he would check on Saturday morning whether the necessary part to repair the faucet was available (he also took a picture of the fixture). On Saturday morning he confirmed the part was available, contacted us, and came back to repair the faucet. He was very polite and very professional, and we will definitely use Chapman Brothers for all of our plumbing needs.”

    Michael V.

  • If you have a plumbing or heating emergency, call Chapman Brothers first.
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    “On a Monday morning, two hours after my 6:45 AM emergency call for a clogged sanitary drain, the Chapman truck with Paulo and Mike arrived to resolve the problem. After a brief inspection, they brought in a motor-powered "snake" and ten minutes later the drain was clear. They cleaned the area, loaded their equipment and drove away at 9:30 AM after 45 minutes at the site. They were a professional team that worked well together, and they are a credit to the plumbing profession. If you have a plumbing or heating emergency, call Chapman Brothers first.”

    John G.

  • I would like to thank all of you at Chapman Brothers for the fast and efficient service...
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    “I would like to thank all of you at Chapman Brothers for the fast and efficient service in replacing our sewer system. Everyone at the job site worked very hard and were able to complete the job as promised. Thanks to Bill, Leo, and the other crew members who were digging the trenches. I know what they did was really hard labor but they made it seem easy. Thanks to the ladies at the Chapman office: Melissa and Mrs.Swick! You are very nice and easy to work with. I highly recommend Chapman Bros. Plumbing to our friends, and I have been spreading the word around that if they need any plumbing needs to go to you. Have a great summer!”

    Monina and Noel Tantuico

  • An Asset to your company
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    “Paulo has been here before. Always police, informative and professional. An asset to your company!”

    Eileen Johnson

  • Top Notch Professionals
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    “Top notch Professionals. They installed a brand new Central Air Unit and converted my house from electric heat to gas. I talked to 14, yes, 14 different vendors, but decided with Tom and his team. They clearly explained everything they needed to do and did it right. As far as communication, I called their answering service for an issue that was not related to the new system they install. (I was worried about a vent I thought could fall and injure my 5 year old) The technician was in my house the next day and fixed it at not charge. That's how they work! A+”

    Mariano Dangelo

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